At p897, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information.
Your Privacy at a Glance: p897 collects only the data necessary to operate a safe, compliant, and enjoyable gaming platform. We do not sell your personal data to third parties for marketing purposes. This policy is written in plain language so you can understand exactly how your information is handled.
This Privacy Policy ("Policy") describes how p897 ("p897," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you," "User," or "Member") who access or use the p897 online casino platform available at p897.app (the "Platform").
p897 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
By registering an account, logging in, or otherwise using the p897 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to request account closure.
This Policy should be read together with our Terms & Conditions, which govern your use of the p897 Platform in its entirety.
p897 collects personal data in the following categories, depending on how you interact with the Platform:
Data Minimization: p897 collects only the personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal information (such as health data or political opinions) unless strictly required by law.
p897 collects personal data through the following channels:
p897 uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, login data | Contract performance |
| Age & identity verification (KYC) | ID documents, date of birth, selfie | Legal obligation |
| Processing deposits & withdrawals | Financial, payment method data | Contract performance |
| Anti-money laundering (AML) compliance | Transaction history, identity data | Legal obligation |
| Fraud prevention & security | Device data, IP, session logs | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / legitimate interest |
| Customer support | Communications, account data | Contract performance |
| Promotions & bonus management | Gaming activity, identity data | Contract performance |
| Marketing communications (opt-in only) | Contact data, preferences | Consent |
| Platform analytics & improvement | Technical, gaming activity data | Legitimate interest |
Under the Data Privacy Act of 2012, p897 processes your personal data on the following legal bases:
Your Right to Object: Where p897 relies on legitimate interest as the legal basis for processing, you have the right to object to that processing at any time. Contact our Data Protection Officer (see Section 14) to exercise this right.
p897 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
p897 engages trusted third-party service providers who process personal data on our behalf, strictly under data processing agreements that require them to maintain confidentiality and comply with applicable data protection laws. These include:
p897 is required by Philippine law to disclose personal data to the following authorities in specific circumstances:
In the event of a merger, acquisition, or sale of all or substantially all of p897's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via email or a prominent notice on the Platform.
We Never Sell Your Data: p897 strictly prohibits the sale of personal data to data brokers, advertisers, or any third party for commercial profiling purposes. Your data is used solely to operate and improve the p897 Platform and to comply with our legal obligations.
p897 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML / PAGCOR regulatory requirement |
| KYC documents | 5 years after account closure | Legal obligation (RA 9160) |
| Transaction records | 5 years after transaction date | AML / tax compliance |
| Gaming activity logs | 3 years after last activity | Responsible gaming / dispute resolution |
| Customer support records | 2 years after case closure | Quality assurance / dispute resolution |
| Marketing preferences | Until consent withdrawn + 1 year | Consent management records |
| Technical / device logs | 12 months | Security monitoring |
Upon expiry of the applicable retention period, p897 will securely delete or anonymize your personal data in accordance with our data disposal procedures. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
p897 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While p897 takes every reasonable precaution to protect your data, you also play an important role. Use a strong, unique password for your p897 account, enable 2FA, and never share your login credentials with anyone. Report any suspected unauthorized access to our support team immediately.
p897 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The following types of cookies are used:
These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. Essential cookies cannot be disabled without significantly impairing Platform functionality.
Functional cookies remember your preferences and settings (such as language preference and responsible gaming limit settings) to provide a more personalized experience. These cookies do not track your activity across other websites.
p897 uses analytics cookies to understand how members use the Platform — which games are most popular, how long sessions last, and where users encounter difficulties. This data is collected in aggregated, anonymized form and is used solely to improve the Platform. You may opt out of analytics cookies via your account settings.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the p897 Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by p897:
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We may require you to verify your identity before processing your request.
The p897 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. p897 does not knowingly collect personal data from individuals under the age of 21.
If p897 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately:
If you are a parent or guardian and believe your child under 21 has registered on the p897 Platform, please contact us immediately at [email protected] so we can take prompt action. 21+ only.
p897 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international KYC verification services.
Where such transfers occur, p897 ensures that appropriate safeguards are in place to protect your personal data, including:
By using the p897 Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.
p897 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, we will notify you by:
Your continued use of the p897 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must cease using the Platform and may request account closure as described in our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how p897 protects your personal data.
p897 has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Our Commitment: p897 takes every privacy inquiry seriously. We are committed to resolving your concerns promptly, transparently, and in full compliance with Philippine data protection law. Your trust is the foundation of everything we do at p897.
Six ways p897 keeps your personal data safe and your rights protected
Every byte of data you send to p897 is protected by bank-grade 256-bit SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
p897 fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We have a registered Data Protection Officer and follow NPC guidelines for data collection, processing, and breach notification.
p897 has a strict no-data-sale policy. Your personal information is never sold to data brokers, advertisers, or third-party marketers. Your data stays within the p897 ecosystem, period.
Access, correct, download, or delete your personal data at any time. p897 honors all data subject rights under RA 10173 — just contact our DPO and we'll handle your request within 15 business days.
p897 collects only what's necessary. We don't ask for data we don't need, and we don't keep it longer than required. Our retention schedules are aligned with Philippine AML and gaming regulations.
In the unlikely event of a data breach, p897 will notify affected members and the National Privacy Commission within 72 hours of discovery — as required by the Data Privacy Act of 2012.
Now that you know how p897 protects your privacy, it's time to enjoy the games. Log in to your account or explore our full casino lineup — slots, live dealer, bingo, and more.
21+ only · Gambling is addictive. Know when to stop.